FAQs (Frequently Asked Questions)
If you have questions relating to HealthCheck that are not addressed on this FAQs page, you can submit your question through the Guestbook, and a technical or content staff member will respond. Questions that are asked repeatedly will be used to update the FAQs page.
Also check the A - Z Index and the Resources pages for information.
If you have questions relating to Bright Futures, try the Bright Futures FAQs page.
What is the HealthCheck program?
See the General Information page for a background of HealthCheck and EPSDT requirements.
How do I use this site?
See How To Use This Site, located at the top of the left navigation bar.
I'm having problems registering/logging in. What do I do?
First wait a few minutes and try to register online again. If you continue to experience problems, please print out your registration page and fax it to:
Bright Futures at Georgetown University
HealthCheck Project
Attn: Registration
at (202) 784-9777. A staff member will investigate the technical problem and assist you in registering.
How do I contact someone for support?
E-mail healthcheck@brightfutures.org. A content or technical staff member will respond via e-mail as soon as possible.
I am having problems viewing PDFs. I am either seeing blank pages or the PDF is being returned incomplete. How can I solve this?
When selecting a PDF, right click (PC) or hold the option key (Apple) while clicking on the link. This will download the PDF to your computer.
If you wish to see the PDF as an HTML page, or if you are unable to access PDF files with your screen reader (for users with sight disabilities), type the URL of the file into the Adobe Acrobat™ PDF to HTML Conversion Page.
If you continue to experience difficulties, please contact our Webmaster.
Is the HealthCheck Provider Education System designed to be accessible to persons with disabilities?
As with the Bright Futures Web site, the HealthCheck Provider Education System strives to meet or exceed the accessibility requirements outlined in Section 508 of the Americans with Disabilities Act. Please see our Accessibility Guidelines for more information and for tools to access information on any page that is not easily accessible.
Where can I get a copy of the HealthCheck Manual?
To download PDFs of the HealthCheck Manual, go to the Resources page.
Where can I get copies of Bright Futures materials?
To order Bright Futures materials produced by Georgetown University, please see our order form, or contact:
Bright Futures Distribution Center
c/o Rockville Mailing Service
Department B751 East Gude Drive
Rockville, MD 20850-1356
(301) 279-8890; (301) 559-5167 (fax)
For Bright Futures materials produced by Family Voices, the Bright Futures Center for Pediatric Education, or any other organization, visit that organization's Web site or contact the HRSA Information Center.
Are Bright Futures materials copyrighted? Can I make photocopies of the materials for distribution? Can I adapt the materials for use in my practice? Can I use Bright Futures graphic/images/photographs for my organization's materials?
All Bright Futures materials are copyrighted by NCEMCH and Georgetown University. Our copyright policies page includes an overview of our copyright policies, including information on photocopies, graphics, and how to obtain permission to reproduce or adapt Bright Futures materials.
Where can I find the most recent version of the child immunization schedule, growth charts, and other reference materials?
See the Resources page for links to the CDC Recommended Childhood and Adolescent Immunization Schedule, Growth Charts, and other reference materials.
Is the HealthCheck Web site accessible to persons with disabilities? How can I increase the font size so I can read the site better?
Yes, the HealthCheck Web site strives to meet or exceed the accessibility requirements outlined in Section 508 of the Americans with Disabilities Act. Read more about how we make this site user-friendly to persons with disabilities in the Bright Futures accessibility statement. You may also change the font size on your browser to allow for larger print.
