DC HealthCheck Resources: DC Contacts

The following contacts relate to services provided to children and adolescents. Information is current at time of page creation (Updated July 2014).

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

For a more complete list of contacts, search the DC Service Directory.

Frequently Called Numbers:

  • Child & Family Services Agency: (202) 442-6100.
  • DC Mayor's Citywide Call Center: 3-1-1 inside the District of Columbia, or (202) 737-4404.
  • DC Department of Health Care Finance (Medicaid): (202) 442-5988.
  • Dental Lifeline Network: 1 (888) 471-6334.
  • DC Mental Health Access HelpLine: 1 (888) 7WE-HELP or 1-888-793-4357.
  • HIV/AIDS Administration Department: (202) 671-4200 (national) or (800) 322-7432 (in metro DC and VA)

A

Addiction Prevention & Recovery Administration: (202) 727-8857.

Adolescents (see Teens).

Adoption

  • Adoption Resources Program: (202) 727-4550.
  • Adoption Services (Child and Family Services): (202) 442-6100.
  • Adoption Hotline/Adoptive and Foster Parent Recruitment: (202) 671-LOVE (5683).
  • Post Permanency Services (post-adoption and guardianship): (202) 727-4956 or -4920.
  • Post Permanency Family Center: (202) 526-4802.

AIDS/HIV Administration Department: (202) 671-4200 (national) or (800) 322-7432 (in metro DC and VA)

B

Birth Records/Certificates (Vital Records): (202) 442-9303.

Blood Lead Proficiency-testing Program:

  • Department of Human Services, Bureau of Laboratories (202) 671-4200 (DHS main number).
  • Clinical Laboratory, Children's Hospital National Medical Center (202) 476-5355.

Board of Education (D.C. State Board of Education): (202) 741-0888.

C

Call Centers:

  • DC Mayor's Citywide Call Center: 3-1-1 inside the District of Columbia, or (202) 737-4404.

Charter School Board (see Schools): (202) 328-2660.

Child Abuse and Neglect:

  • Child Abuse and Neglect (Protective Services) Reporting Hotline: (202) 671-SAFE (7233).
  • Child Protective Services (Attorney General's Office): (202) 727-4626.

Child and Family Services Agency: (202) 442-6100.

Child Care Information (Division of Early Education): (202) 727-1839 (English); (202) 671-2825 (Spanish).

Child Care Services (Foster Care): (202) 442-6001.

Child Find (ages birth to 3 years): (202) 727-3665.

Child Support and Paternity Enforcement, Office of: (202) 442-9900.

Child/Infant Car Seats -- Project SAFECHILD: (202) 671-2350.

Children's National Medical Center (Children's Hospital): (202) 476-5000.

Children's National Medical Center, Family Connection: (202) 476-5490

Claims and Payment Information (Program Operations Division): (202) 698-2000.

Claims, Durable Medical Equipment only: (202) 724-4207.

Courts:

  • DC Superior Court: (202) 879-1010.
  • DC Superior Court, Juvenile Branch: (202) 879-4742.

D

Day Care (see Child Care).

DC Developmental Disabilities Council: (202) 724-8612.

DC Healthy Families Application: (202) 671-4200 (phone), (202) 671-4326 (fax), or 711 (TTY)

DC Healthy Families Customer Services Line: (202) 639-4030 (Spanish & English). The DC Managed Care Helpline is available to Medicaid managed care members who are seeking to select an HMO as their health plan. This process requires the client to answer limited health assessment questions to choose a PCP within a health plan.

DC Healthy Families Enrollment: for information about enrolling in DC Healthy Families, contact (202) 639-4030.

DC Government:

  • Child and Family Services Agency: (202) 442-6100.
  • DC Department of Health: (202) 442-5955.
  • Family Services Administration, Teen Parent Assessment Program: (202) 698-6671.
  • Income Maintenance Administration (Change Center)(see Medicaid).
  • DC Mayor's Citywide Call Center: 3-1-1 inside the District of Columbia, or (202) 737-4404.
  • DC Department of Health Care Finance (see also Medicaid): (202) 442-5988.
  • DC Public Schools (Office of the Chancellor) (see also Schools): (202) 442-5885.
  • DC Charter School Board: (202) 328-2660

Dental Helpline: (866) 758-6807

Dental Lifeline Network: 1 (888) 471-6334.

Diseases:

  • Community Health Administration (202) 442-5925
    • Bureau of Communicable Disease Control
    • Health Surveillance Officer
  • Hepatitis: See HIV/AIDS, Hepatitis, STI and TB Administration.
  • HIV/AIDS, Hepatitis, STI and TB Administration: (202) 671-4900.
  • Sexually Transmitted Diseases: See HIV/AIDS, Hepatitis, STI and TB Administration.
  • Tuberculosis: See HIV/AIDS, Hepatitis, STI and TB Administration.

E

Early Childhood:

  • Division of Early Childhood Education: (202) 727-1839.
  • D.C. Early Intervention (Federal Part C) Program (formerly Infants and Toddlers with Disabilities): (202) 727-3665.
  • Washington Child Development Council: (202) 635-7987

Education, D.C. State Board of: (202) 741-0888.

Eligibility (Income Maintenance Admn.): (202) 727-5355.

Emergencies: Dial 911.

Emergency Medical Services, Bureau of: (202) 673-3360.

Enrollment (see also Medicaid):

  • Support & Enrollment Helpline (for families): (202) 639-4030 (Spanish & English). The DC Healthcare Alliance Helpline is available to Medicaid managed care members who are seeking to select an HMO as their health plan. This process requires the client to answer limited health assessment questions to choose a PCP within a health plan.
  • Enrollment (for provider queries): (202) 906-8318.

F

Families (Child and Family Services Agency): (202) 442-6100.

Foster Care: (202) 442-6161.

Foster Care information: (202) 671-LOVE (5683)

G

Gang Violence: (202) 724-1424.

Gay, Lesbian, Bi-Sexual, and Transgender Affairs: (202) 727-9493.

H

Head Start - State Collaborative Project: (202) 727-8113.

Health, DC Department of: (202) 442-5955.

  • Department of Health Call Center: Mayor's Citywide Call Center 3-1-1

Health Professional Licensing Administration (202) 724-4900.

Healthcare Alliance: 1-866-842-2810.

Hepatitis (See HIV/AIDS, Hepatitis, STI and TB Administration)

HIV/AIDS, Hepatitis, STI and TB Administration (HAHSTA): (202) 671-4900.

HIV/AIDS Administration Department: (202) 671-4200 (national) or (800) 322-7432 (in metro DC and VA)

I

Immunizations:

  • DC Immunization Program: (202) 576-7130; for Registry, choose Option 2.
  • Federal Vaccine Adverse Event Reporting System (VAERS): 1-800-822-7967.
  • Vaccines for Children: (202) 576-7130.

Infants and Toddlers with Disabilities (see D.C. Early Intervention Program under Early Childhood, above).

Infant Mortality (Office of the Senior Director of the Center for Policy Planning in the District of Columbia Department of Health): (202) 442-9032.

L

Lead Poisoning:

  • Childhood Lead and Healthy Housing Program: (202) 654-6036.
    • Blood lead test results: CLPPP intake nurse (202) 741-2138.
  • Lead and Healthy Housing Division: (202) 535-1934.

M

Maternal and Primary Care (services range from assistance with appointments, transportation vouchers, 1-800-MOM-BABY.

Medicaid (for Providers):

  • Claims and payment information, Program Operations (District of Columbia Department of Healthcare Finance): (202) 698-2000.
  • Provider enrollment: (202) 906-8319.
  • Provider general information: (202) 906-8318.

Medicaid (for Families)

  • Eligibility for recipients (Department of Health Services Economic Security Customer Services): (202) 727-5355.
  • For status of Medicaid applications, or to request an application: (202) 698-4220.

DC Department of Health Care Finance
(202) 442-5988
441 4th Street NW, Suite 900S, Washington, DC 20001

Missing Children (Metropolitan Police Deaprtment, Missing Persons Division): (202) 576-6769.

 

N

Neediest Kids Program: (301) 365-4480.

Nutrition Services:

  • Commodity Supplemental Food Program (provides bags of food): (202) 724-5622
  • Pregnancy nutrition: see WIC
  • WIC (see also WIC under "W"): (202) 442-9397.

O

Office of the Ombudsman: (202) 724-7491 (general) or 1 (877) 685-6391 (toll-free)

P

Partners for Kids in Care: (202) 727-7101

Post Adoption Support Services (PASS): (202) 727-4956.

  • Safe Haven (Can't care for your newborn?): 1 (885) 442-2229

ADD Pregnancy Services: 1 (800) MOM-BABY (1 (800) 666-2229)

Preventive Health Care Services: (202) 442-5899.

Prior Authorization Approval Form (Form 719A): (202) 783-6510.

Public Charter School Board, DC: (202) 328-2660.

Public Schools, DC (Office of the Chancellor): (202) 442-5885.

R

Reimbursement (see Claims).

S

Saint Elizabeth's Hospital: (202) 562-4000.

Schools:

  • DC State Board of Education: (202) 741-0888.
  • DC Public Schools (Office of the Chancellor): (202) 442-5885.
  • DC Public Charter Schools: (202) 328-2660.
  • School Health Services: (202) 442-5955.
  • School Transit Subsidy Program: (202) 673-1740.
  • Special Education: (202) 442-4800.

Sexual Assault (Child Abuse and Neglect Hotline): (202) 671-SAFE.

Sexually Transmitted Diseases: HIV/AIDS, Hepatitis, STI and TB Administration: (202) 671-4900.

Special Education (District of Columbia Public Schools Office of Special Education): (202) 442-4800.

Superior Court, Juvenile Branch: (202) 879-4742.

Suspected Child Abuse and Neglect: (202) 671-7233

T

Teen Moms (Family Matters of Greater Washington, formerly Family & Child Services of DC): (202) 289-1510.

Teen Parent Assessment Program: (202) 698-6671.

Teen Pregnancy: (202) 671-4200 (Department of Human Services, main number).

Temporary Assistance for Needy Families (TANF) (District of Columbia Department of Human Services: Economic Security Administration): (202) 724-5506 (automated menu options).

Thrive by Five: DC Mayor's initiative that provides support and resources for early childhood health, development, care, and education.

Transportation:

  • LogistiCare: 1 (866) 810-8305 (non-emergency transportation)
  • Metro Customer Information: (202) 637-7000 or TTY (301) .
  • MetroAccess (main number): (301) 562-5360 and -4640 or TTY (301) 588-7535.
  • MetroAccess Transit Accessibility Center (including information on reduced-fare programs): (202) 962-2700 or TTY (202) 962-2033.

Tuberculosis (to report TB): Community Health Administration (202) 442-5925

V

Vaccines for Children (see Immunizations).

Virginia Williams Family Resource Center: (202) 724-3932.

 

W

Welfare services (see Temporary Assistance for Needy Families).

WIC (Community Health Administration): (202) 442-9397. WIC provides members with written nutritional information and vouchers redeemable for specific nutritious foods at certain stores at no cost to participants.

Y

Youth Employment: Department of Employment Services, Office of Youth Programs: (202) 698-3492.

Youth Intervention (Department of Parks and Recreation): (202) 673-6842.

Mayor's Youth Leadership Institute (including outreach and youth development services): (202) 698-3991.

Department of Youth Rehabilitation Services (formerly Youth Services Administration): (202) 576-8175.

Youth/Gang Violence: (202) 724-1424.